Chat With Your Reviews Like You're Talking to a Researcher
Ask plain-English questions — 'What do customers love about our onboarding?' — and get instant answers, themes, and quote pulls from your entire review library.
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Ask your reviews
247 indexedWhat do customers love about our onboarding?
Top 3 onboarding themes
- ✦ Setup speed — under 5 minutes (mentioned 38×)
- ✦ Live chat support (mentioned 24×)
- ✦ Templates save days of work (mentioned 19×)
"Was live in under 4 minutes — first SaaS I didn't get stuck on."
— Sarah C., Founder
Plain English
No query language
Cited
Every answer sourced
All sources
Reviews + testimonials
How It Works
Get started in minutes, not days.
Connect Your Sources
ZenX automatically indexes every testimonial you collect and every review you import.
Import reviews from
Importing 247 reviews…
Sarah C.: "Best service I've had in years."
GoogleMarcus R.: "Excellent product and support."
G2Emily T.: "Highly recommended."
TrustpilotAsk Anything
Open the chat and type a question — about themes, sentiment, specific customers, products, or time ranges.
Ask your reviews
247 indexedWhat do customers love about our onboarding?
Top 3 onboarding themes
- ✦ Setup speed — under 5 minutes (mentioned 38×)
- ✦ Live chat support (mentioned 24×)
- ✦ Templates save days of work (mentioned 19×)
"Was live in under 4 minutes — first SaaS I didn't get stuck on."
— Sarah C., Founder
Get Cited Answers
AI responds with a clear answer plus the underlying customer quotes you can copy, share, or act on.
Acme Co. — Case Study
Challenge
Manual review collection was eating 6+ hours each week.
Solution
Automated post-purchase video & text requests with smart routing.
"We went from chasing reviews to a steady flow of testimonials we're proud to share."
— Jordan L., Head of Growth
Results
5×
more reviews
6h
saved weekly
+34%
conversion
Everything You Need
Powerful features, zero complexity.
Conversational Interface
No filters, no dashboards to learn. Type a question, get an answer grounded in your real reviews.
Trained on Your Voice
AI reads every testimonial, review, and survey response in your account — never a generic dataset.
Always Cites Sources
Every answer includes the actual customer quotes it's based on, so you can verify and reuse them.
Trends & Patterns
Spot rising complaints, growing praise themes, and changes in sentiment over weeks or months.
Scoped Questions
Ask about a specific product line, segment, time period, or star rating — the AI scopes itself automatically.
Action Suggestions
Beyond surfacing insights, the AI suggests next steps — copy ideas, product fixes, support training topics.
Why You Need This
Your reviews already contain the answers to your hardest product, marketing, and CX questions. They're just buried in thousands of paragraphs.
Stop Reading One Review at a Time
Reading reviews manually doesn't scale past a few dozen. AI reads everything and surfaces what matters.
Faster Than a Research Agency
Get themed insights in seconds — not weeks waiting on a research vendor or BI dashboard.
Marketing, Product, Support — One Source
Same tool, same data, different questions for every team. Everyone gets answers from the same source of truth.
Questions You Can Ask
Frequently Asked Questions
Everything you need to know about this feature.
Related Features
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